Shipping, Terms and Info
Thank you for shopping with Sweet Style. We endeavor to process all orders within 3-5 days and will make contact with you if any items cannot be processed in this time. If you require your products urgently please feel free to contact us and we will discuss options.
Sweet Style is based in Sydney Australia. Pick up is available from Castle Cove. Please email us to arrange a time for collection.
Shipping costs are based on weight and destination and we use a combination of Australia Post and Couriers for our deliveries. If when you place an order on the website it advises that we are unable to ship to your area please send us an email – some box sizes are larger than can be accepted by Australia Post so we just need to process your order manually to account for this.
If you require your parcel urgently for an upcoming party please email us once you have placed your order so we can make sure your parcel is to you by the date you require it.All items are sent with Australia Post and include insurance for breakages. If you item arrives broken please contact us immediately. You will need to keep all packing that your parcel arrives with so it can be returned to your local Australia Post office to process a claim. If you do not keep the packaging we cannot offer a replacement item. Please also take a photo and send it through to us so we can see the damaged item.
If you are an international customer please contact us via email prior to ordering so we can give you a quote for shipping
All prices are listed in Australian Dollars and are exclusive of shipping.
Payments are made through paypal however if you would prefer to pay via direct deposit or cheque please contact us via email
A Gift wrapping service is available – please email us once you have placed your order to let us know your requirements. Don’t forget our gift vouchers which make the perfect gift.
We recycle all our boxes and packaging so you may receive your goods in a pre-used box.
Please contact us immediately if you have a problem with your order. We do not offer refunds but can offer a store credit or exchange for unused and unopened products returned within 14 days of the date of receiving your order. Postage charges are not credited on any credit or exchange order.
Return shipping is the responsibility of the customer and any breakages or lost items on the return will not be credited.
Privacy and Copyright
All information you provide to Sweet Style will remain confidential and will never be shared with third parties.
All photographs and material on this website are owned by Sweet Style. Please contact us if you would like to use any photographs.