Terms and Conditions
Shipping, Terms and Info
Thank you for shopping with Sweet Style. We endeavor to process all orders within 3-5 days and will make contact with you if any items cannot be processed in this time. If you require your products urgently please feel free to contact us and we will discuss options.
Sweet Style is based in Sydney Australia. Pick up is available from Castle Cove. Please email us to arrange a time for collection.
Shipping costs are based on weight and destination and we use a combination of Australia Post and Couriers for our deliveries. If when you place an order on the website it advises that we are unable to ship to your area please send us an email – some box sizes are larger than can be accepted by Australia Post so we just need to process your order manually to account for this.
If you require your parcel urgently for an upcoming party please email us once you have placed your order so we can make sure your parcel is to you by the date you require it.
Courier deliveries are sent subject to check so the drive will require someone to be home to sign for the parcel. If you purchase fragile items (all glassware and cake stands) we ask that you open and inspect all items in your parcel prior to signing for it so that any claims can be made for breakages. If your products arrive damaged please contact us immediately so we can discuss options – we ask that you take a photo for us so we can prevent it from happening again.
If you are an international customer please contact us via email prior to ordering so we can give you a quote for shipping
All prices are listed in Australian Dollars and are exclusive of shipping.
Payments are made through paypal however if you would prefer to pay via direct deposit or cheque please contact us via email
A Gift wrapping service is available – please email us once you have placed your order to let us know your requirements. Don’t forget our gift vouchers which make the perfect gift.
We recycle all our boxes and packaging so you may receive your goods in a pre-used box.
Please contact us immediately if you have a problem with your order. We do not offer refunds but can offer a store credit or exchange for unused and unopened products returned within 14 days of the date of receiving your order. Return shipping is the responsibility of the customer and any breakages or lost items on the return will not be credited.
Privacy and Copyright
All information you provide to Sweet Style will remain confidential and will never be shared with third parties.
All photographs and material on this website are owned by Sweet Style. Please contact us if you would like to use any photographs.